Service system
● Our company's after-sales service system is fully managed in accordance with ISO9001 quality management system.
● Our company has an after-sales service department whose main responsibility is to complete after-sales service tasks in a timely and accurate manner.
● All service information from customers is fed back to the after-sales service department, so as to ensure the integrity of the information, and the technical quality assurance minister will manage and handle it in a unified manner.
● After receiving the information requesting after-sales service, the after-sales service department began to prepare relevant technical materials and required materials and components. The preparation of the after-sales service department is not subject to the distinction of the nature of after-sales service,
That is, whether it is regular after-sales service or service due to user reasons, the after-sales service department treats it the same to ensure that users receive high-quality after-sales service within the first time.
● After receiving the service order, the after-sales service personnel will rush to the site to put in work as soon as possible after preparing technical data and related components and materials, tools, etc.